Privacy Policy

1. Information We Collect

1.1 Personal Information

When you request a quote or contact us for services, we may collect the following personal information:

• Name (first and last)
• Email address
• Phone number
• Mailing address and project location
• Project details and preferences
• Budget information (optional)
• Timeline requirements
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and general location
• Browser type and version
• Operating system information
• Website usage patterns and pages visited
• Date and time of visits
• Referring website information
• Device information (mobile, tablet, desktop)

1.3 Project-Related Information

During the course of providing construction services, we may collect:

• Property details and measurements
• Construction preferences and specifications
• Photos of the project site (with permission)
• Permit and inspection information
• Payment and billing information

2. How We Use Your Information

2.1 Service Provision

We use your information to:

• Provide accurate project quotes and estimates
• Communicate about your construction project
• Schedule consultations and project work
• Obtain necessary permits and inspections
• Process payments and maintain project records
• Provide customer support and project updates
• Ensure compliance with Florida building codes

2.2 Business Operations

We may use your information for:

• Improving our services and customer experience
• Analyzing website usage and performance
• Marketing and promotional activities (with consent)
• Legal compliance and record keeping
• Fraud prevention and security purposes

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our business:

• Subcontractors and construction professionals
• Material suppliers and vendors
• Permit and inspection agencies
• Insurance companies
• Payment processing services
• Website hosting and analytics providers

All third parties are required to maintain the confidentiality of your information and use it only for the specified purposes.

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our legal rights and interests
• Prevent fraud or safety concerns
• Comply with Florida construction and business regulations

3.3 Business Transfers

In the event of a business sale, merger, or acquisition, your information may be transferred as part of the business assets. You will be notified of any such transfer.

4. Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using SSL encryption
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and digital records
• Employee training on data protection practices
• Regular backup and disaster recovery procedures

5. Data Retention

We retain your personal information for the following periods:

• Quote Requests: 2 years from initial contact
• Active Projects: Duration of project plus 7 years for warranty and legal purposes
• Completed Projects: 7 years for warranty, tax, and legal compliance
• Marketing Information: Until you opt out or request deletion
• Website Analytics: 2 years from collection date

We securely delete or anonymize information when it is no longer needed for business or legal purposes.

6. Your Rights and Choices

6.1 Access and Updates

You have the right to:

• Access the personal information we have about you
• Update or correct inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Request a copy of your personal information

6.2 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking unsubscribe links in our emails
• Contacting us directly
• Updating your preferences in writing

Note: You will still receive project-related communications necessary for our service delivery.

6.3 Website Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Cookies and Website Technology

7.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for advertising and personalization (with consent)

7.2 Third-Party Services

We may use third-party services for website analytics and functionality:

• Google Analytics for website performance analysis
• Social media plugins for content sharing
• Customer support chat services
• Email marketing platforms

8. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Florida Privacy Rights

As a Florida-based business, we comply with applicable Florida privacy laws. Florida residents may have additional rights regarding their personal information under state law.

We are committed to protecting the privacy rights of all our clients and website visitors, regardless of location.

10. International Data Transfers

Your information is primarily processed and stored within the United States. If information is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our business practices
• Legal or regulatory requirements
• Technology updates
• Improvements to our privacy practices

We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Information for Privacy Matters

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: